Terms and conditions
Registration
Registration is completed when the initial deposit per person alongwith the signed booking form. Note:The balance of payment must be paid in accordance with the payment terms and conditions. The whole participation fee must be paid within 7 business days where registration is completed later than the specified final payment date.
Cancellation and Refund Policy
Cancellation must be made in writing immediately if you are prevented from traveling. If a cancellation is made more than six months prior to the scheduled departure, you will be refunded any participant fee payed to date minus the initial deposit. There will be no refunds made on cancellations made less than six months prior to the scheduled date of departure. Please be aware that if the cancellation is made less than six months prior to departure and final payment has not yet been made, you are still obligated to pay the remaining amount as due. Once the tour is started there shall be no refunds made. Prices are based upon group participation and no refunds shall be made on any segments of the program in which you do not wish to participate.
Trip Cancellation and Insurance
It is advised that all travelers purchase trip cancellation and interruption insurance as protection against an emergency which may force you to cancel or leave from the tour either before it begins or while it is in progress.
Itinerary Changes
We reserve the right to change the tour dates, itinerary, or accommodations as conditions warrant. We reserve the right to change the itinerary due to weather conditions, political conditions and other factors beyond our control without consulting the participants. It is understood that such decisions will be made in the best interests of all participants and with regards to safety first. Participants have no right to any refund or other considerations in the event of these inevitable itinerary changes. If a trip must be delayed, or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, sickness, volcanic eruption or other contingency, the cost of delays or changes is not included.
Itinerary Cancellation
We reserve the right to cancel the tour before departure for any reason whatsoever, including too few participants or logistical problems such as strikes, wars, acts of God, volcanic eruptions, or any other circumstances which may make operation of the trip inadvisable. All trip payments received will be promptly refunded, and this refund will
be the limit of our liability. We are not responsible for any expenses incurred by trip members in preparing for the trip, including nonrefundable or penalty-carrying airline tickets, special clothing, visa or passport fees or other trip related expenses.
Limitations of Liability
We assume no responsibility whatsoever caused for injury, loss or damage to person or property in connection with any service resulting directly from: acts of God, detention, annoyance, delays, expenses arising from quarantine, strikes, thefts, pilferage, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations and discrepancies or changes in transit or hotel services over which it has no control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well being of the participants. In case of a medical problem arising during the expedition, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passenger. We strongly advise that passengers ensure that such eventualities are covered by travel insurance. If not covered by travel insurance the responsibility still remains with the passenger and I specifically decline any responsibility whatsoever.